This Privacy Policy describes the types of personal information we gather from visitors to sarahflint.com and how we use that data. By accessing our Website, you are agreeing to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

I. Information collected by us

Below is a summary regarding our collection of Personal Information:

What we collect	Who we get it from
Identifiers, including your name, address, email address, phone number, user ID, and IP address.	You may provide some of this information to us when you fill out a form on our website.
Web Tracking Information, including your browsing history, search history, cookie data, your usage information (such as the actions you take and the content you view on our website), server log file information, browser and information.  SARAH FLINT uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder.	We automatically collect this information when you visit our website, fill out a form on our website, or communicate with us.

Why we collect it	Who we give it to
We use this information to allow you to open an account, purchase goods from our Website, to communicate with you about your purchase, or to market our products to you.	We provide this information to vendors who help us fulfill your orders or to assist us in communicating with you (including for marketing purposes). We may provide this information to third parties who may use this information to market goods or services to you.
We aggregate this information in order to assist us in administering the site, learn about user behavior on the website, and understand and analyze trends. We use some of this information, such as cookies, to improve user experience.	We may share this information with third parties to allow them to display relevant ads to you.

A. Personal Information You Give Us: We receive and store Personal Information you enter on our Website or give to us in any other way. For example, when you buy a product through our Website, you would necessarily provide us with your name, address, phone number, e-mail address, and credit card information. Also, you may provide us with information when you communicate with us by e-mail, telephone, or otherwise. If you purchase an item to be shipped to someone as a gift, you would provide the recipient's information as well. We may keep records of your purchases, and the types of products that appeal to you. We may use your information to help us improve our Website, to better tailor our product offerings to our customers, and to improve the content on our Website. You may choose not to provide certain information, but without that information some of our Website's features may not be available to you. You have the option to establish an account in order to purchase products from our Website. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing and other information. You agree to update your Personal Information when necessary to keep your registration information current and accurate. While we will process and maintain your information securely, you are independently responsible for maintaining the confidentiality of your account information and password, and for restricting access to such information and to your computer. You agree to be responsible for all of your activities, or activities that someone takes with your knowledge on your behalf, using your account or password.

B. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," which is electronic data stored on a user's computer, containing information about the user. We may use a "persistent" cookie to store your login ID, making login easier. Because cookies are necessary for some of our Website's features, we suggest that you leave them turned on. You can adjust your internet browser settings or preferences to eliminate the use of cookies; however, if you block or reject our cookies, you won't be able to complete a purchase transaction from our Website. When you access our website, we may collect specific automatic information, such as your Internet Protocol (IP) address, login, password, computer and connection information, internet browser type, and operating system and platform. We may also collect the full Uniform Resource Locator (URL) clickstream including how you came to our Website, what you viewed, how long you stayed, and when you left, including the date and time. Finally, we may use software tools to help us analyze session information including response times, page interaction information (e.g., clicks, mouse-overs, and scrolling), and download errors. Please note that the examples above are intended to provide a general overview of the types of automatic information available to us when you visit our Website, rather than an exhaustive list of technical information.

C. E-mail Communications: We usually communicate with our customers via email, which is where we offer various promotions and specials. If you do not want to receive email from us, you may click the unsubscribe link at the bottom of any Sarah Flint email at any time.

D. Text and SMS Communications: We use third-party service providers to assist us in sending you text or Short Message Service (SMS) messages for marketing purposes.  We will never send you such marketing messages unless you specifically consent to receiving them, and even after you do consent, you may opt out of receiving them at any time. 

II. How we share information

A. We do not disclose your Personal Information to third parties, except as follows: We will sometimes share your information with vendors that we’ve partnered with to process and ship your order. We use marketing consultants to help us maintain and analyze our data, allow us to mail our catalogs, and to market more efficiently. They may use cookies or web beacons to collect information about you, in connection with providing you information about our products that might be of interest. These partners may also combine your email information with other information they have access to, such as a mailing address, so that we may serve relevant marketing offers to you via email and direct mail.

B. Agents, Consultants and Related Third Parties: Like many other businesses, we sometimes hire outside companies to perform special business-related functions. These include mailing information, maintaining databases, and processing payments. When we employ another company to carry out these types of tasks, we only provide them with the information they need to perform their specific function.

III. Information security

We use industry standard physical, technical, and organizational security methods to protect your information, including industry standard encryption for order processing. We cannot, however, guarantee that our security measures will absolutely prevent unauthorized access to or loss of data. We suggest that you equip your computer with software devices designed to protect network data transmission and receipt (such as, updated antivirus systems), and that your Internet service provider take appropriate measures for the security of network data transmission (such as, firewalls and anti-spam filtering). Remember too, that you have an obligation to safeguard access to your password and computer. When using a shared computer, make sure to sign off when you are finished.

IV. Links to other web sites

Our Website might include links to other websites. While we do not provide any personally identifiable customer information to these third-party websites, we cannot be responsible for the privacy practices of those websites, and we caution you to be aware of the privacy practices of all websites. Our Privacy Policy and other policies do not apply to any other website.

V. California residents

The California Consumer Privacy Act (“CCPA”) requires certain businesses to offer California residents the rights to access their personal information, to have their personal information deleted, and to opt-out of the sale of their personal information. The CCPA does not apply to Sarah Flint, and we do not sell users’ personal information. However, we will make good faith efforts to honor California residents’ requests to access or delete their data, provided that honoring the request would not create an undue burden on us. By making good faith efforts to comply with requests to delete or access data, Sarah Flint does not represent that it complies with the CCPA. To submit a request, email support@sarahflint.com with the subject line “CCPA Request.” Depending on the nature of your request, we may ask you to provide additional information to verify your identity. Please be advised that we will not disclose any sensitive personal information in response to a request to access data, including credit card information.

VI. Website visitors from outside the United States

Sarah Flint and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Website, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to such laws.

VII. Purchases by children

We do not sell products for purchase by children. Protecting the privacy of the very young is especially important. For that reason, no part of our website is structured to attract anyone under the age of eighteen (18). We do not knowingly collect any Personal Information from children younger than the age of eighteen (18) without parental consent as required by U.S. law and the California Consumer Privacy Act (CCPA). We do not knowingly sell the personal information of minors under eighteen (18) years of age. We will delete any Personal Information collected that we later determine to be from a user younger than the age of eighteen (18) if not provided through parental consent. If you are a parent or guardian of a child under the age of eighteen (18) and believe he or she has disclosed Personal Information to us without parental consent, please contact us at: support@sarahflint.com.

VIII. Mobile Terms & Conditions

Mobile Terms & Conditions Sarah Flint offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 32812. By participating in the Service, you are agreeing to these Terms and to the  Privacy Policy.

Signing Up and Opting-In to the Service Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Sarah Flint reserves the right to stop offering the Service at any time with or without notice. Sarah Flint also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

By opting into the Service, you: 

1. Authorize Sarah Flint to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call 1-866-237-8760. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive Once you affirm your choice to opt-in to the Service on 32812, your message frequency may vary based on your interactions and initiated texts. You may receive alerts about: 

1. Sale promotions
2. Event information
3. Product launch announcements
4. Cart reminders
5. Back in stock alerts
6. Price drop alerts
7. Low inventory alerts

Charges and Carriers Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service. Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Sarah Flint may add or remove any wireless carrier from the Service at any time without notice. Sarah Flint and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages. 

To Stop the Service To stop receiving text messages from Sarah Flint, text the word STOP to 32812 any time or reply STOP to any of the text messages you have received from Sarah Flint. This is the exclusive method for opting out. After texting STOP to 32812, you will receive one additional message confirming that your request has been processed.

Questions You can text HELP for help at any time to 32812. This will provide you with a toll-free number to contact customer support 1-866-237-8760. You can also contact us at Sarah Flint, Inc 1321 Upland Dr. PMB 20300 Houston, TX 77043. 

 Changes to Terms These Mobile Terms and Conditions are subject to change at any time without notice.

IX. Arbitration Clause

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.  You and SARAH FLINT hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration.  Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”).  However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules.  The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.  YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SARAH FLINT ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD.  RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS.  FURTHER, AND UNLESS YOU AND SARAH FLINT AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

You and SARAH FLINT are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.  SARAH FLINT however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

 

X. Terms of Use, notices, and revisions

Whenever you visit our Website, your visit, and any dispute over our Privacy Policy is governed by this notice and our Terms and Conditions, which includes certain limitations on damages, disputes, and choices of law. Since we continuously strive to improve our business and your shopping experiences, we may change this Privacy Policy Notice and our Terms and Conditions. Users of our Website will be notified of any changes to this Privacy Policy on our homepage. Unless stated otherwise, our current Privacy Policy Notice applies to all information about your account. You should regularly access this section of our Website in order to review the most recent version of our Privacy Policy.

XI. Business transfers

If Sarah Flint is ever acquired by, or merged with a third-party entity, we reserve our rights to assign or transfer the information we have collected from visitors to our Website as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may transfer such data to a successor entity, or to a third party that purchases our assets arising from such circumstances.

XII. Contacts

Thank you for visiting our Website. If you wish to receive further information regarding our privacy practices, please send an e-mail support@sarahflint.com. We will endeavor to provide a response within 3 business days.

Effective Date: Jan 2024